Account Questions

Passengers traveling alone must be 21 years of age or older on the date of embarkation. Passengers who are between the ages of 18-20 are permitted to sail if they are accompanied by an adult 21 years of age or older in the same stateroom. Guests who are 17 years of age and under are not permitted to sail on our cruises.

You can view or make changes to your reservation by logging into your account and following the prompts. If you wish to speak with one of our expert team members, please call us at 888.852.9987 and we would be happy to make any updates for you. You can also email us at [email protected]. We’re here to help!

Click the “My Account” button at the top of our website. Then you will click on “Reset Password” and follow the prompts accordingly. You will need to enter the e-mail address that you provided during the booking process. If you have any questions, please don't hesitate to contact us.

We no longer send physical mail to our guests. All communication will be sent via email and any programs, potential gifts, etc., will be distributed on board the ship.

To top